Building blocks

Ready-made Heinzels,
set up for you

For work that turns up the same way in many businesses, you do not need anything built from scratch. We set up the right building block for you and stay on it until it runs.

Answering customer enquiries

HeinzelSupport

Emails and messages from your customers land in one place. Heinzel knows your orders, products and rules, and has a finished reply draft ready for every enquiry.

How it makes your day easier

  • No more hunting for order numbers, delivery status or the right template.
  • You check it, adjust it if needed, and send. Nothing goes out without you.
  • Even someone new to the team answers in your house style.

Handing over tasks in the team

HeinzelTasks

One shared task list for the team: hand tasks over, ask back, close them. Every task keeps its full history, and Heinzel helps with capturing and working through them.

How it makes your day easier

  • Nothing gets lost between email, notes and shouting across the room.
  • Questions sit right on the task instead of somewhere in the inbox.
  • Whoever takes something over sees straight away what has already happened.

Seeing everything your Heinzels do

HeinzelControl

One screen for all your workflows: what is running right now, what was done automatically and where Heinzel is waiting for your approval. Every workflow opens up step by step, from the order to the payment.

How it makes your day easier

  • You see at a glance whether everything is running instead of checking five systems.
  • Whatever needs your approval sits in one place. Everything else takes care of itself.
  • In black and white, how much work Heinzel takes off your hands every month.

Issuing customer invoices right in your accounting software

HeinzelBilling

Heinzel works right in your accounting software: checks every customer invoice, corrects addresses, issues the invoice, books the incoming payment and prints it for shipping. You no longer click your way through, you just approve.

How it makes your day easier

  • Addresses, duplicates and suspected fraud are checked before an invoice is printed.
  • Issued, booked and printed in one go, instead of invoice by invoice by hand.
  • Nothing goes out before you approve, one by one or all at once.

Capturing supplier invoices

HeinzelInvoice

Heinzel reads your supplier invoices, from the email or as a photo, and puts them pre-coded as a draft right into your accounting software.

How it makes your day easier

  • Nobody types up supplier receipts any more. They sit as drafts in your accounting.
  • A photo of the receipt is enough, Heinzel does the rest.
  • Nothing is booked or paid until you approve it.

Seeing which ads really sell

ScaleTrail

For online shops. Google, Meta and the newsletter each claim the same order for themselves. ScaleTrail counts again in your shop and shows which channel really made the sale.

How it makes your day easier

  • One number per channel instead of three reports that contradict each other.
  • Your ad budget goes where it demonstrably pays off.
  • No more spreadsheets pieced together by hand.
Go to scaletrail.io

In the workshop

More building blocks are in the works and coming soon. Ask us what is being built right now, or tell us which work annoys you most.

Talk to us

— Getting started

Let us talk about your
next step with AI.

A short chat, no obligation. We listen, we look at what fits you — and you decide afterwards, in your own time.

A first chat — no strings Reply usually within 1 working day · English, German & Swiss German