Automation
We build automations, skills and small pieces of software — made for your business, not off the shelf. You don’t have to learn anything or change your setup.
— What that looks like
An online shop gets the same questions every day: where is my parcel, do you have this in another size, how do I exchange it. The answers are in the shop and in the order. Now every enquiry comes with a draft reply, with the order and delivery status already looked up. You read it over, adjust it, send it.
In a trades business, the owner takes a job on the phone. The fitter needs the measurements, the office needs the address for the invoice. Until now that ran on notes and shouting across the room, and something always got lost. Now it becomes one task with everything that belongs to it. Questions sit right there, and whoever takes over sees the whole history.
An online shop advertises on Google and Meta and sends a newsletter. Each channel claims the same order as its own, and added up the shop supposedly sells far more than is in the till. ScaleTrail counts again in the shop and shows one number per channel that adds up. So the ad budget goes where it really sells.
Typical examples from the daily work of Swiss small businesses — which task pays off most in your case is something we look at together.
— How it works
We start small, with a single task. No months-long project, nothing to switch over — you see quickly what it brings.
A conversation, by screen share or at your place. You do the work every day — you know better than any observer where it snags.
Not everything at once. We take the one task that eats the most time and is the cleanest to hand over.
You don’t have to set anything up or learn anything. We build it, test it on your real cases and put it where you already work.
The first few weeks show what still snags. We keep adjusting until it runs in everyday work, not just in the demo.
— Common questions
No. We build into what you already have — mail program, filing, quoting tool. If you had to learn something new, we wouldn’t have done our job.
Your data stays yours. Before we build anything we’re open about what gets processed where, and we set it up so you can live with it. If something isn’t possible, we say so instead of quietly working around it.
That’s the normal case with our customers and no obstacle at all. We take on the technical side completely. You need someone who knows how the business runs — not someone who can code.
Then you see it before it goes out. We deliberately build it so a person signs off at the end. The AI writes the draft, you keep the responsibility.
— Getting started
A short chat, no obligation. We listen, we look at what fits you — and you decide afterwards, in your own time.